Delivery:We have free shipping on all orders, no matter where!

Next Working Day: Yun Express

Delivered the next working day on all orders placed before 2pm. Please note: our office is closed over the weekend, so orders placed at this time will be dispatched the next working day. Excludes deliveries on Saturday, Sundays & Bank Holidays.

Estimated delivery between 8-12 working days from order creation. Due to customs and courier handover delays this timeframe may be extended.  

DO YOU HAVE A STORE I CAN VISIT?

At present, we do not have a store which customers can visit, collect orders from, or return orders to.

CAN I GET MY ORDER DELIVERED ANY FASTER?

If your order is time sensitive, please ensure you choose the fastest delivery option available at checkout. If your order is even more urgent, please contact our Customer Service team at irene232972@outlook.com, quoting your name, order number and time sensitive deadline. We will always do our best to help.

HOW DO I TRACK MY ORDER?

All Layergal Jewelry orders are posted using Yun Express. You can track your order by entering your tracking number into Yun Express's ‘Track and Trace’ page. Typically, you will receive your parcel’s unique tracking number once your order has been dispatched by one of our team. Tracking is available from the time your order is dispatched, to the point it is marked as delivered.

Terms & Conditions

Signed For: Please note, for ‘signed for’ deliveries (Next Working Day and Saturday), someone must be present at your chosen shipping address to receive the parcel. If you are not present when your parcel is delivered, the courier will leave a calling card, and you will be able to reschedule your delivery for a more convenient time.

International Postal Terms: Layergal Jewelry cannot be held responsible for lost, damaged, missing or delayed post overseas. We use Royal Mail as our chosen courier, and, although 99% of overseas packages arrive on time, once Royal Mail handover parcels to the courier in recipients’ countries, we no longer have control, or responsibility, over that parcel’s delivery. Customers are responsible for any additional fees or taxes when sending overseas.